Biz Dev, Strategy & Innovation

Birdseye is a (sort of) CRM made specifically for freelancers, partners, and boutique agencies to accelerate your prospecting and closing.

https://www.doblet.com/ Managing Director / Business Development - Doblet is the world's first app-driven portable battery network.

https://www.guidigo.com/ Co-Founder / Business Development - GuidiGO is a publishing platform for creating next generation guided tours on mobile devices and wearables.

http://www.quiksilverinc.com/ Group Customer Experience Lead - Quiksilver is one of the world's largest manufacturers of surfwear and other boardsport-related equipment, based in Huntington Beach, California.

https://www.laneo-cleanup.org/ Founder / CEO - Laneo was a global initiative that connected people, brands and environmental groups to clean up the planet by engaging people, nonprofits and brands through experiential education.

http://www.compass-group.com/ Director Customer Services - Created the customer services business unit, implemented numerous cross-business projects, introduced SalesForce, and designed a new Pan-European B2B Customer Experience.

http://www.shell.com/ General Manager - Created a very large multi-function shared services subsidiary (CSP), integrated and deployed SAP upgrades, and participated in a strategic European overhaul of the customer services operations.

http://ir.hertz.com/ Director Customer Services - Created a new customer services business unit, centralized over a dozen different functions and engineered an innovative customer service interface, both locally and across Europe.