DIRECTEUR GENERAL INTERNATIONAL/ BUSINESS UNITS/ DIRECTEUR DE LA TRANSFORMATION/ CHANGE MANAGEMENT/ Lt Colonel (R) Armée de Terr

Strategy, Digital transformation, Corporate turnaround, Excellence and Improvement programs, Simplification programs.

As an infrastructure operator, technology integrator and supplier of value-added services, Orange Business Services has a unique positioning.

We are a network-native digital services company ; We connect, protect and innovate for sustainable business growth. Data is at the heart of digital transformation for businesses. more than 160 countries and territories covered, 28,500 employees,15 research and innovation laboratories, 227 million customers,€7.8 billionRevenues in 2022.

I am driving all performance, transformation, change management and simplification programs.

• As a network-native digital services company we are going through and follow a huge transformation and cost saving journey that needs leaders in change management. That’s what I do.
  • Simplification of organization towards customer centric mode
  • Simplification of portfolio towards new growth areas to counter balance decline in legacy services revenues (healthcare)
  • Process improvement : focus on Automation & Standardization (new ERP, new HR tools, new travel&expenses tool..)
  • Increasing focus on specific verticals
• Moving towards software driven infrastructure (new platforms, 5G, IOT)
• Focus on developing/expanding partnerships ecosystem (hyperscalers, start-ups)
• Building new skills is paramount for B2B Telcos , mostly through acquisitions (cyberdefense, digital, IT integration)
• My 3 major growth pillars : Cloud, Digital transformation and Cyberdefense
• My 3 challenges :
  • Build new end to end value props, simplier and more agile. Think and Build new Acceleration, Leveraging and Transformation Programs
  • Develop our integration capacities in order to serve better our customer requirements and needs,
  • Reinvent ourselves, make the organization fitter, simplier
• My 5 technological nextgen mandatory deploiements : 5G, IA, IoT, Cloud Services, Cybersecurity.
• My leadership :
  • Drive adoption of the Agile Transformation Strategy by providing thought leadership and direction, and establishing and promoting best practices and tools.
  • Execution : Getting the job done. Delivering. Acting as the face of the transformation, sets the tone, spurs enthusiasm, and challenges current wisdom.
  • Orchestrator and facilitator of a complex process that involves large numbers of transformation initiatives. Day-to-day decisions and implementing those initiatives with line managers
  • Develop governance mechanisms to monitor and continuously assess transformation progress including the tracking of business outcomes, KPIs and Agile productivity metrics.
  • Develop Transformation communication strategy and support overall governance of the program.

• Responsible for defining, building and negotiating Orange group Mobile Banking strategy
• Orange Bank M&A lead, due diligence, signing, closing, acquisition of Groupama Banque
• Orange Bank core team member
• Orange Bank transformation France and international (Spain and Belgium)

• Responsible for defining and building Orange group CDN Strategy
• Established vision & strategy , Instrumental to Orange-Akamai strategic alliance on Media, Application and Web acceleration solutions, security solutions, hybrid cloud solutions
• Drove strategic relationships and negotiations with Akamai excecs
  • Board member Orange Akamai Innovation board to build the Internet services for the future

Organization andTransformation (former Delta practice)

• Work with CEOs and EXCOM leadership, boards, and other senior executives, in the design and implementation of large scale, transformational change with impact across the enterprise.
• Help leaders to increase their effectiveness, teams to improve their collective performance, and organizations to achieve their strategic objectives
• Work as a Trusted Advisor, architect of change strategies, and facilitator of change implementation and coach for Fortune 100 companies
• Approach is to enhance clients’ effectiveness, not to replace them. All of our work is driven by data and diagnosis. Focus on implementation. Work is characterized by collaboration

• Business and technology consulting for Scandinavian based vendors. I basically created this structure with 2 other partners to host a consulting contract with a vendor. It was an advisor and strategic portfolio positioning role on a new 3G handsets product line. Expertise across latest 3G Asian innovations, business models, market segmentations (18 months advance launch cycle Asia vs Europe) . Industry trends, Advanced thinking.

TOKYO

President & CEO of France Telecom-Orange Japan . 200 FTE. P&L=177 m$ Country General Manager for Japan and Korea

Responsibilities :

• Managed all activities of the France Telecom group in Japan and Korea.
• Marketing, Sales, business development and P&L responsibility of the zone
• Group Level and local subsidiaries strategy. Board member of local subsidiaries. Strategic partnerships

Results :

• Set up of a 3G center, innovations, development, products & services of 3rd generation
• Reorganization and consolidation. Positive Ebitda after one year
• Mobile handsets procurement & purchasing for the Orange Group with Japanese/ Korean vendors.
• Strategic partnerships for Orange on 4G preps and HSDPA technology, content agreements, mobile gaming, TV on mobile, mobile music, mcommerce, GPSnav.
• Industrial partnerships (LG and Samsung on handsets, SONY on broadband, NEC on BtB solutions...)

Missions :

23 people, splitted in product management, product development, communication above and below the line, CRM & direct marketing, pricing.

• Definition and full portfolio management for consumer, SOHO and Enterprises markets
• Scope : mobile voice and data, fixed voice, internet, leased lines
• Cross teams management : sales, pricing, contracts and law, technical, events and sponsoring..

Results :

• Marketing refocus on sales and turnover growth
• Fine tuning of the enterprises market portfolio and stop of non profitable offers
• Reorganization of Indirect sales channels
• 6 innovative successful product launches: multi access portal, mobile payment, mobile internet,

NEW YORK CITY, USA

• Director, Market Research & Business Developpement
• Unified Messaging project Director/ PDA wireless.

• Business Division, Corporate Networks : Director, VPN (Virtual Private Networks)
• Head office PARIS North-Est : Leased Lines manager

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