Try not! Do, or do not. there is no try. "Yoda"
Djam CIO | DSI
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Disponibilité : Dispo : Maintenant
Disponible en part-time: Oui

Profil mis à jour le : 13/12/2022

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860 € HT/j
Disponibilité : Dispo : Maintenant
Mobile en france

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Djam

42 ans

Cergy-Pontoise

Djam
CIO | DSI

Expériences professionnelles

 

Auteuil Apprentices Foundation
Paris, France

TRANSITION MANAGER

Juin 2019 - Jan 2020

Part-Time

TRANSITION MANAGER

Driving change as part of the integration of the Service Centre within the IT Department

  • Assistance and consulting in project management
  • Version and configuration management
  • Capacity management and performance.
  • Treatment of obsolescence, management of infrastructure migrations.
  • Piloting the rise of environment versions or applications.
  • Animation of technical and functional steering committees.

TRAINER for Governance Information System - via ITESCIA - Part-Time

  • Development of a SIRH platform project

ANIMATOR for Professional Inclusion Workshop - Personal Branding for “La Sourcerie” - Part-Time


Naval Group
Brittany, France

CONTRACT MANAGER

Jan 2017 - Déc 2018

  • Rationalization of partnerships and contracts in the user service pole
  • Optimize cross-cutting processes and improve in-house contracts
  • Coordinating projects with the User Service Division, IT Purchasing Directorate and SIP, in order to optimize procedures, allowing for better processing of contracts.
  • Communicate and train all stakeholders in activities impacted by the processing of contracts including maintenance contracts.


France Television
Paris 15, Paris, France

TRANSITION MANAGER

Jan 2016 - Jan 2017

Making a transition on TMA renewal and updating ITIL processes

  • Project management assistance and advice
  • Change Management.
  • Version and configuration management
  • Capacity management and performance.

Mediametrie
Paris, France - Mumbai

INTERNATIONAL CUSTOMER SUPPORT MANAGER

Jan 2015 - Jan 2016

Accompanying the implementation of the national audience measure in India

Delivery manager service

  • Ensuring the delivery of software versions (fix, evolution)
  • Definition of perimeter based on recorded anomalies
  • Preparing the delivery package
  • Support Manager
  • Management of support teams
  • Management processing and monitoring of customer requests, from investigation to resolution
  • Customer Request Analysis
  • Making and maintaining KPIs

BNP PARIBAS CARDIFF

INFRASTRUCTURE - PDT MANAGER

Jan 2014 - Jan 2015

  • Supports the migration of user posts to Windows 7 and maintaining activity.


DeeWyy
Cergy, France

CIO | Transition Manager SI

Jan 2012 - Aujourd'hui

As Chief information Officer, my mission is to define and implement IT policy in accordance with the general strategy of the company and its performance objectives. I must guarantee the continuity of the IT service provided to users and anticipate changes and their business impacts on the information system:

  • Development of IT strategy and policy
  • Implementation of IT policy and governance of the S.I.
  • Definition and monitoring of ISD budgets
  • Definition of outsourcing policy
  • Organization and management of the IT department
  • Organization management

Supporter Integration - SIS Services
Paris, France

ITSM PROJECT MANAGER

Jan 2011 - Déc 2013

  • Assisting companies in their IS management and optimization projects through ITIL best practices


Saint Gobain
Suresnes, France

INFRASTRUCTURE TRANSITION MANAGER

Jan 2010 - Jan 2011

  • Follow a project streamlining the server fleet - benchmarking for outsourcing


Mondadori
France

SYSTEM ADMIN TRANSITION MANAGER

Sep 2009 - Jan 2010

  • Maintaining operational infrastructure


Nolpa
Paris, France

IT DIRECTION / PRE-SALES ENGINEERING

Juin 2009 - Sep 2009

  • Assist private schools in Paris in their projects to manage and optimize their I&T


Axa Tech Tmc
La Défense, France

TECHNICAL PROJECT MANAGER

Jan 2009 - Juin 2009

  • Driving change in the reconciliation of 3 Supports entities - itsM solution training


Commerzbank
Paris, France

SUPPORT MANAGER

Jan 2008 - Jan 2009

  • Setting up intervention processes for trader and VIP profiles


Figaro Classifieds
Paris, France

ADJOINT SERVICE DESK MANAGER FRANCE

Jan 2006 - Jan 2008

  • User support, remote, server, VoIP, CEO...

Certification

 

2019 : Training ISACA COBIT 2019 Foundation

2017 : Certified Human Resource Manager

2017 : Certified Lean Six Sigma Green Belt

2012 : Training solutions ITIL/ITSM

2007 : Certified MCP MS Win Server AD Infra

2005 : Higher technician certificate IT Management

Formation

 

2019     Training ISACA COBIT; Foundation

2017     Certified Human Resource Manager

2017     Certified Lean 6 - Sigma Green Belt

2012     Training solutions ITIL/ITSM

2007     Certified MCP MS Win Server AD Infra

2005     Higher technician certificate IT Management

     KNOWLEDGE OF IT PROJECT; Lean 6 Sigma, COBIT 5, COBIT 2019, PRINCE 2, V Cycle, Audit, processes ITIL & ITSM, Agile

Langues

 

English : Bon niveau

Français : Bilingue ou langue maternelle

Hindi : Bilingue ou langue maternelle

Urdu : Bilingue ou langue maternelle

Tamil : Moyen

Gujurati : Moyen

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