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Yves Chief Digital information Officer / DSI / CDO
2010 € HT par jour
Disponibilité : Dispo : Maintenant
Disponible en part-time: Oui

Profil mis à jour le : 26/11/2019

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2010 € HT/j
Disponibilité : Dispo : Maintenant
Mobile en france

Note Globale    


57 ans


Chief Digital information Officer / DSI / CDO

Expériences professionnelles


Michelin Distribution
Clermont-Ferrand, France

Chief Digital Information Officer - ad Interim

Jan 2019 - Juil 2019

Michelin Group distribution entities across 17 countries including Euromaster, Allopneus, ATS, Blackcircles, Nex, etc..As a critical part of an overall business transformation program, appointed to lead the Digital and IT transformation streams including new Vision, Strategy and Roadmap definitions to 2024. Key highlights:

* Principles spanning all entities: Synergies, Simplification and Standardisation, Automation, Convergence towards new technology eco-systems, Innovation
* Customer experiences redefined across all segments (heavy and light vehicles, leasing, fleet, B2B, retail, B2B2C,...)
* New Digital channels identified and implemented (eCommerce, Marketplaces i.e. Tyrezone, mobile)
* Data driven business strategies defined supported by new Big Data and BI implementations across all entities
* Streamlining of the IT landscape with a cash-out back to 2.2% of the revenue instead of circa 4.5%.

Paris, France

Group Chief Information Officer

Jan 2017 - Déc 2018

T/o 20.7 billion euro (CAC40), 460,000 employees global leader in services that improve Quality of Life. Operating in 72 countries, serves 100 million consumers daily through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. IT key figures: 46,000 locations in 72 countries, 15 direct reports, 1,500 internal staff, 490 million euro Opex. Highlights:

* Core Business: Delivery of the new Sodexo global strategic Digital Platform for the execution of the entire catalog of Services (FM, Food, Retail) bringing along new leading-edge digital capabilities such as IoT, Chatbots and AI, redefining Client, Consumer but also Sodexo employee user experiences and contributing at dramatically reducing the number of legacy solutions
* CRM and Digital Marketing way forward (Cross Divisions)
* Group Data setup (Big Data, BI) including setup of the Data Governance, Master Data and Integration standards
* Functions: Finance, HR, Procurement and Brand & Communications standard global solutions and processes
* Infrastructure & Operations: Move to cloud, global Network redefinition, Digital Workplace, Run & Support global Hubs
* Reconstructed all external partnerships leveraging on the global scale (global governance, strategic alliances, new licensing models, etc…) generating significant long-lasting value (Microsoft-Sodexo Global Partnership highlight)
* Implementation of a new global IT operating model and organisation structure including the delivery of global COEs (Infrastructure, Mobile, Digital and Data Agile Factories, etc..) and Shared Services (Finance, HR) positioned as focused hubs around the globe.

Daman Insurance Group
Abu Dhabi, United Arab Emirates

Executive Director, Group Technology & Business Services

Fév 2013 - Déc 2015

Region’s leading insurer providing comprehensive health insurance solutions to more than 3 million members in the GCC (20% Munich Re – 80% Government). Appointed to transform the company’s IT and business services functions aligned with the company’s immediate, mid and long term strategic goals; 8 direct reports, 645 staff, AED 120 million Opex. Highlights:

* Overhauled the IT landscape fully engaging with the latest technology advancements (Hybrid Cloud, Big Data, Artificial Intelligence, Workflow Automation, Services Oriented Architecture, Mobility, Social Media) allowing much needed agility, flexibility and efficiency reducing the delivery time to market by 60% and enabling to re-allocate 20% of resources to creative and pioneering ventures
* Delivered an independent healthcare Data Exchange Hub (bringing along all industry players through the creation of an Innovation Centre) defining new models of electronic transactions such as ePrescriptions, eAuthorisations, eClaims and ePayments that along with a Big Data solution provided much improved industry wide visibility and resulted in better fraud detection, control over price inflation and a dramatic reduction of internal processing resources by 250 FTE
* Revamped front-end solutions (Web, Mobile) together with reengineered back end processes offering a much improved and harmonised all round customer experience allowing a step change in customer retention (renewal rate increased by 62%) and identification of new go to market growth paths (Dubai Expatriates)
* Achieved ISO9001, ISO27001, NESA and URAC accreditations contributing to an increase in brand value.

WorldWide Seguros Group
Central America & Caribbean

VP Business Operations & CIO

Jan 2011 - Jan 2013

Central America & Caribbean insurance group. Appointed by Munich Re (Reinsurer) to support the restructuring enabling the gain of a regional market leading position:

* Implementation of core insurance business operations best practices
* Deployment of a new IT landscape with core insurance solution
* Targets 80% achieved when asked to redeploy to the UAE.

Barcelona, Spain

Founding Partner & CEO

Jan 2009 - Jan 2011

Acquired and merged two small companies to create Cyspoint. Restructured into two business streams:

* IT Management Consulting / CIO Advisory (New): Recruited and lead a new team to conduct consulting missions in Switzerland, UK, France and Spain - Strategy, Digitalization, Turnaround & Distress situations, M&A, Program Management, People Management, Organisation Structure, Architecture, Governance, Risks, Compliance
* Streamlined existing bespoke solutions development for local eGovernment and Financials Services by pioneering Agile development
* Grew to 102 employees and Increased revenues from €5 to €11 million in two years.

London, UK

CIO Europe Area

Jan 2004 - Déc 2008

T/o £9 billion global household, health and personal care Group. Promoted to head the Europe Area IT function – member of Europe Area Business Executive Board (62% of Net Revenue) and Group IT Executive Committee; 38 countries, 11 direct reports, 230 staff, £37 million Opex. Highlights:

* Led M&A IT stream and successfully completed the integration of Boots Healthcare within 8 months of acquisition overachieving the synergies target of £150 million
* Steered, as acting CIO of acquired business Hermal, its IT separation to facilitate its subsequent disposal and increased its value by £58 million
* Transformed Europe Area from a federated environment to a "best of local, best of global" structure: business processes standardisation supported by a single ERP instance and new CRM deployment, application portfolio rationalisation (from 416 to 120), implementation of a group wide BI/Big Data solution and deployment of a new infrastructure foundation; resulting into attributable Top and Bottom line (c. 2.5% and 8%) favourable impacts
* Establishment of a Regional Shared Services function that subsequently evolved into a global structure (IT first then HR, FI, Procurement)
* Developed fit for purpose innovative collaborative solutions allowing a step change in the sharing of business success models across the regions with a re-apply turn around time dramatically reduced (weeks vs months).

Reckitt Benckiser
Milan, Italy

Regional IT Director

Jan 2004 - Déc 2005

Recruited to turn-round the IT function within the Southern Europe Region (Italy, Spain, Portugal, Greece and Israel); 5 direct reports, 47 staff, £13.5 million budget. Highlights:
- Engineered turn-round within 8 months acting on People, Projects, Products and Performance establishing a performing team with a wining culture

Kraft Foods (Altria Group)
Milan, Italy

IT Director, Global Procurement

Jan 2000 - Déc 2003

Invited to build from the ground up a group-wide IT function to enable the execution of a globalised Procurement strategy (Indirect & Direct of c.
$15 billion); 5 direct reports, 200 staff, $80 million budget. Highlights:
* Formulated a new group-wide Procurement strategy to cover the supply-side lifecycle, championing the value proposition that gained board approval. Deployed pioneering solutions such as SAP SRM, reverse auctioning, Procurement projects management and indirect electronic catalogues
* The overall program resulted in the delivery of above $400 million productivity improvements on year1, over achieving defined targets

Kraft Foods (Altria Group)
Zürich, Switzerland

Year 2000 Program Manager

Jan 1998 - Jan 2000

Appointed to a team of 5 to define/manage/monitor the global Year 2000 program.

Philip Morris (Altria Group)
Zürich, Switzerland

Senior Auditor, IT

Jan 1996 - Jan 1998

Recruited to conduct business and IT internal audits at most of Philip Morris, Kraft Foods and Miller Brewing operating companies.

British Petroleum Nutrition
Vervins, France

Head of IT

Jan 1991 - Déc 1995

Recruited to lead the country IT function; 8 direct reports, $15 million budget.

Cap Gemini Sogeti
Lyon, France

Senior Consultant

Jan 1988 - Jan 1991

Pre-Sales, implementation and subsequent support of standard Finance solutions to a portfolio of 80 customers from varied industries across Europe.



1992     University Jules Verne; France - M.A. Business Administration

1984     France

     ESSIGE: Ecole Supérieure des Systèmes d'Information et Gestion d'Entreprise - B.S. Computer Sciences



Anglais : Courant

Espagnol : Courant