Management of 40 collaborators + co sourcing partners
Reducing of the DSO
Working with Partners such as Intrum, Genpact
Improvement of the Credit Policy

CRITEO

AR & SALES ADMIN MANAGER

Mars 2020 - Fév 2021

Management of 24 people including 2 team leaders, improvement of the lead to cash process, regular meetings with the business to better understand customer requests, implementation of processes for Sox controls, ensuring the billing of 17 entities including 1 manual (within 5 days), management of disputes directly with customers and regions (country manager, regional finance director, account manager).
Operational management for complicated cases and setting up meetings with clients if required Implementation of SAP Brim Key process owner

Criteo

Regional Credit Manager

Juil 2018 - Fév 2020

Technical analysis for process optimization for the OTC project (implementation of automatic and semi-automatic reminders from Sales Forces, training of cash collectors, creation of improvement tickets for the OZARK module via Sales Forces, participation in the creation of the homepage for cash collectors with an aged balance).
Cash optimization with a monthly objective, direct management of VIP customers, management of 5 employees, monthly credit meeting with the sales teams and RFC/RFD, implementation of processes (analysis of credit card and sepa rejections, upload of invoices to customer platforms, sending of receivables to Intrum), trips to Munich, New York and Amsterdam to meet the local sales teams.
Cleaning of 411090 with the support of the Bank Team, escalation support to my team, negotiation with clients, managing issues with other department (such as Billing, sales admin, bank, it) setting up regular 1-to-1 meetings with my team members

SAP KEY USER CRITEO

Accounting Clerk

Juin 2014 - Juin 2018

-Accounting for doubtful accounts, Fae,Aae -Analysis and framing of provisions for bad debt -Formalization of internal processes (proforma, bad debt, registration of prepayment, Sepa debits and repayment via SAP transaction (F110)) -Invoicing of 7 different entities -Participation and management of UAT -Accounting for direct debit, refund, analysis of accounts receivable

STEF TFE

Cash Collector

Jan 2013 - Sep 2013

- Clearing of Customer Accounts, booking payment entries - compensation 411 vs 401 - Working in partnership with the exploitation in order to manage issues - monthly reporting sent to sales department (DSO per BU) - Preventive reminders by phone in order to prevent any possible issue

ISS

Cash Collection Manager

Sep 2011 - Déc 2012

Transversal management of site managers -Customer risk management (analysis of financial balance sheets) -Meetings directly on client site (Valéo, Peugeot) with REX for dispute resolution -Preparation of Customer files for submission to the lawyer -Validation of credit notes in agreement with the CFO -Chasing clients based on an aging balance

Sagem Sécurité Défense

Cash Collector

Fév 2011 - Août 2011

- Chase clients based on an aging balance (proactive reminders, managing issues) - approval of orders - work in partnership with Intrum

Trigo

Cash Collector

Jan 2009 - Juil 2010

- to chase client based on an aging balance - management of clients issues

B to C Coriolis Télécom

Cash Collector

Nov 2003 - Mars 2008

- Working on an open space and Calling more than 50 clients per day - management of client issues

Chevron Chemicals

Cash Collector

Jan 2002 - Déc 2002

- Chase clients based on aging balance ( TOP clients TOTAL, ELF..) - pro active reminders - regular calls meetings with clients

Formation

2001 AFDCC - CASH COLLECTION TRAINING

2000 Lycée Hugues Capet, Senlis - High School Diploma

Langues

ANGLAIS : Courant

ARABE : Courant

ESPAGNOL : Bon niveau

CASH COLLECTION AND ACCOUNTS RECEIVABLE MANAGER

Note Globale

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