Un pessimiste voit la difficulté dans chaque opportunité, un optimiste voit l’opportunité dans chaque difficulté
Caroline Senior Manager Fonctions Operations/Manufacturing
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Caroline

59 ans

Paris

Caroline
Senior Manager Fonctions Operations/Manufacturing

Expériences professionnelles

 

Société de Conseil et de Management de Transition

TRANSITION MANAGEMENT AND CONSULTING

Juil 2020 - Aujourd'hui

.


IDEMIA
Paris, France

Senior Vice President Operations for the Financial Institutions Business Unit (banking cards issuer)

Avr 2019 - Juil 2020

Main Missions : Manage Service Line P&L with its 1700 employees worldwide (190M€ revenue) and 30 industrial centers over 26 countries. In addition, in charge of the Forecast and Demand management for the whole Business Unit (450M€ revenue).


GEMALTO/THALES

Worldwide VP Operations Strategy

Jan 2017 - Mars 2019

Operations at Gemalto regroup Manufacturing / Data Centers/ Quality & Security / IS&IT / purchasing Depatments : 1.2B€ budget

Main missions : Define & Execute Operations strategy to support Gemalto Business & Stakes

Achievements : 3 years strategy execution Plan - Strategic process implementation & WW Performance plan follow up leading 100M€ of recurring cost savings and preparing operations resources & ecosystem for growing businesses - Drive digital transformation Plan (manufacturing 4.0, public Cloud, automation with new business applications,...) including Agile mindset and method


GEMALTO/THALES

Worldwide VP Sales Operations & Customer Services

Jan 2014 - Déc 2016

1.6B€ revenue / 300 headcounts over 34 countries -20 M€ budget

Main mission : Accountant for financial and operational forecast - manage full order execution (from order intake to complain management) - Support Sales management, Interface with Manufacturing and Product development

Achievements : Forecast process and tools redesign to reach +/- 5% accuracy, Customer Service organization to improve team efficiency and customer satisfaction, sales support for customer visits


GEMALTO/THALES

Worldwide VP Banking Personalization Services Business

Jan 2010 - Déc 2013

100M€ revenue - 32 manufacturing sites - 1500 headcounts - 29 countries - 65M€ budget

Main Missions : Accountant for banking personalization business profitability - In charge of manufacturing & marketing teams

Achievements : Marketing offer set up, pricing process implementation, sales support for tender and customer presentation, Business plan to tackle new businesses opportunities / Creation of new plant concept with containers to allow Manufacturing footprint expansion (6 new set up), cluster organization developed.


GEMALTO/THALES

Worldwide Manufacturing Strategy Director

Jan 2008 - Jan 2010

4 Business Units / 300M€ Budget

Main Missions : Define 3 years Worldwide manufacturing strategy for all business units according to Gemalto 3 years strategy

Achievements : Identify and follow implementation of operational plan to support strategy and ensure actions effectiveness; New product road map / Manufacturing process standardization / footprint rationalization / new Bill of material road map / Equipment strategy execution - Effective Impact on P&L and Cash flow tracking


GEMALTO/THALES

Manufacturing Integration Director

Jan 2006 - Jan 2008

Main Missions : For Worldwide Manufacturing scope, Identify and lead action plan to make Gemplus/Axalto merge a success: Synergies / Opportunities for leverage / Team organization


GEMPLUS

2 fonctions successives

Jan 2001 - Jan 2006

2002 – 2006 : Operations Program Office Manager

  • Main Missions : Structure and follow strategic programs implementation

2001 – 2002 : Internal Audit Manager

  • Main Missions : Operational and financial Audit

ALTADIS

2 fonctions successives

Jan 1993 - Jan 2001

1998 – 2001 : Purchasing Analytics Director

  • Main Missions : Implement processes and cost reduction plan for new Purchasing Dpt

1993 – 1998 : Internal Audit senior

  • Main Missions : Operational and financial Audit (Information system/Intellectual property /Purchasing / marketing)

PRICE WATERHOUSE

Supervisor consultant

Jan 1989 - Jan 1993

Information System Department


Formation

 

2018     NUMA Agility and continuous learning transformation Program - Startup mentoring

2012     University of California BERKELEY - Gemalto Executive Marketing Program

1999     ESSEC IMD - Altadis Executive Program

1989     ESIEA (France - Paris) - Engineer degree

Langues

 

Anglais : Courant

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