Directeur Transformations

(Transformation and program/risk management advisory)

Led the delivery of large and complex transformation programs for major banks, insurance, and industrial companies in Europe

• CHF 150 M technology change program (insurance): partnered with recruitment process outsourcers to reduce program risk
• CHF 120 M process harmonization program (machinery): audited and mitigated risks for major site deployments
• Private Equity Operations (bank / 2,000 monthly transactions): designed a new operating model and an internal control framework
• CHF 20 M digital transformation program (regional bank): implemented customer cockpit and data intelligence roadmaps

(International healthcare group)

Delivered operational excellence and sales growth programs for a healthcare group (200-empl. / € 20 M annual sales)

• Sales: YOY Portuguese market share +50% increase, revenue +80% growth, digital marketing ROI +100% increase
• Operations: built an analytics capability to grow lead-to-client ratio by +30% and end-to-end effectiveness by +40%

(C-level advisory)

Provided guidance, training and coaching to senior decision-makers at multinationals and governmental bodies in Europe and the Middle-East

• Selected national projects: Egyptian-produced drug registration with WHO, improvement of Saudi UN e-transformation score
• Selected corporate projects: turnaround of a food supplement division from years of operating losses to +10% profits in 1 year, revamping of supply chain and purchasing processes for a leading machinery producer using LEAN approach

(Now Ericsson's business strategy consulting unit)

• Developed Go2Market plans, product roadmaps and business cases for technology and private equity clients in EMEA
• Delivered 100+ commercial proposals with total value exceeding € 200 M

• Systematically achieved 100% in service, quality and cost performance objectives for the deployment of 2G / 3G technologies