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Patricia : Responsable Transformation et Accompagnement du Changement
2150 € HT par jour
Disponibilité : Dispo : Maintenant
Disponible en part-time: Oui

Profil mis à jour le : 20/05/2020
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2150 € HT/j
Disponibilité : Dispo : Maintenant
Mobile en france: Non

Note Globale    


Responsable Transformation et Accompagnement du Changement

Expériences professionnelles


La Défense, France

Operational Excellence, Governance and Process Manager

Jan 2018 - Mai 2020

Creation of a hub in charge of all operational activities at Biogen

  • Mapping and simplification of End to End processes supported by 15 IT tools
  • Kick-off & management of a hub in charge of operational activities for Procurement, Marketing, Logistic, Legal, Compliance, Regulatory, Event Management
  • Improvement of team agility by reducing workload activities by 30%

Rueil-Malmaison, France

Change Management Lead

Jan 2011 - Jan 2018

Continuous Improvement Division

Launch of a Lean 6 Sigma expertise structure at headquarters to support the Global Transformation in Services

  • Lead strategic transformations on all GSK entities for 7 years
  • Mentoring of VP Executives on lean concepts & training of 500 staff
  • Creation of 8 ‘Obeya rooms’ with KPI’s & visual management boards

Marly-le-Roi, France

Customer Services Head

Jan 2010 - Jan 2011

Commercial Division

Led for 1 year the Commercial Division, in a context of a site closure & crisis period

  • Implementation of product prioritization with the wholesaler’s 25 000 agencies
  • Activation of Business Continuity Plan to secure 80 Million Euro sales
  • During the strike, management of daily escalation governance to meet critical needs


European Project Lead

Jan 2006 - Jan 2009

Global Processes Division

European role supported by Black-Belt & QA experts to review processes

  • Conduct of audits throughout 15 markets to assess knowledge management
  • Management of commercial projects amounting to 1 million euros
  • Global Improvement on KPI’s for “Top 5” markets from 60 to 80%

Normandie, France

Supply Chain Head

Jan 2002 - Jan 2006

Logistic Division

Implementation of the new logistic facility for the French market

  • Design of a new warehouse of 20 000 pallets, reduction of transport cost by 20%
  • Management of 8 logistic Engineers who organized the stock transfer of 100M€
  • Creation of a Stock Policy Guideline rewarded best in Class across Europe


Import & Export Manager

Jan 1999 - Jan 2002

International Division

Management of 4 teams: commercial, customs, planning & distribution.

  • Increase of the customer service level up to 90 % for African & Overseas markets
  • Setting up of IT management tools and indicators to improve order process flow
  • Improvement of the shipping plan stability from 45% to 85% within one year

Rouen, France

Export Area Lead

Jan 1994 - Jan 1999

Export Division

Launch of the French wholesaler international branch

  • Sign-off of contracts in UK, Belgium, Germany, Netherlands worth 130M€
  • Sales and supply of more than 600 pharmaceutical brands
  • Management of 30 logistic coordinators in warehouse facility

Rouen, France

Working experience

Jan 1993 - Jan 1994

Marketing & Communication Division

Business Development activity within the international subsidiaries

  • Organization of SGS stand for the event of ‘l’Armada de la Liberté 1994’ in Rouen
  • Contribution to the portfolio sales promotion



2014     Ecole Centrale de Paris Degree - Black-Belt Engineer

2010     GSK training & certification - Green Belt Certification

2006     APICS Paris - BASICS (Supply Chain Degree)

1993     Paris X - Master's Degree in English & Economics



Francais : Langue maternelle

Anglais : Bilingue ou langue maternelle