Avec plus de 15 années d expérience multi sectorielle de direction de programmes internationaux de conduite du changement je suis disponible immediatement

Michèle

59 ans

Paris

DIRECTEUR TRANSFORMATION ET CONDUITE DU CHANGEMENT

Expériences professionnelles

Ivc evidensia

Directeur conduite du changement

Sep 2023 - Mars 2024

Direction projet international conduite du changement, mise en place d un ERP oracle et outsourcing des activités comptables et financières

Luxury Industry

Change Management Lead

Juin 2021 - Juil 2022

E-Commerce International Program. Implementation of new tools for Searching / Merchandising 06/2021 - 07/2022
* Strategy / Roadmap of change / deployment by country & cluster
* Follow up of change and deployment by country
* Builfing and coaching of Change Management network
* Management of Team
* Implementation and follow up of change
* Communication / Training Strategy

Automotive - Faurecia

Sep 2018 - Avr 2020

Direction of Mission of Change (Global international and European program of operational transformation. reorganization, outsourcing of back office, implementation of Ariba SAP tool in departments for all European countries and worldwide : E procurement and E sourcing)
* Strategy / Roadmap of change / deployment by country /cluster training
Travel - IT Industry - Amadeus. Change Director. Management of transformation team Implementation and deployment of new selling platform Sell Connect 03/2018 -09/2018 commercial and marketing departments learning, learning sessions on site, virtual classes, videos ...), working in collaboration with training department to develop strategy of training and material and support of training;

FMCG Pharmaceutivals; INTEGRATION & ACQUISITION NEW COMPANY

Fév 2017 - Mars 2018

Direction of Mission of Change Management deployment for Operations in EUROPE (SAP /ARIBA) POST INTEGRATION & ACQUISITION NEW COMPANY weaknesses, gaps and compliance to designed core model behaviors transformation with corrective action subject matters experts
* Solution deployment in the different European sites

Août 2016 - Fév 2017

Direction of Mission of Change (Global international and European program of operational transformation. reorganization, outsourcing of back office, implementation of Ariba ( for indirect purchasing) and SAP tool ( for direct purchasing) in purchasing departments for all European countries : E procurement and E sourcing), reorganization of accounting department for payments ( SAP Project and Nexans processes ) training

Oreade Previfrance

Sep 2015 - Juil 2016

Direction of Mission of Audit /organization/ Operation and Change (Global european program of operational transformation. reorganization, Implementation of ERP POST MERGING: for Finance ( SAP FICO) transformation implementation of new way of working
* Actions of communication

Sanofi Aventis

Change Management Lead/Director of Change Management

Déc 2014 - Juil 2015

* MAESTRO Program for Sanofi ( convergence of clinical data)- Supporting the worldwide MAESTRO program as a Sr. Change Management Lead and Manager: implementation of a new internal SI for clinical research ( data integration and convergence) Management of Change Management team program
* Identification of Communication needs for Change and implementation of Communication program

Oct 2010 - Sep 2014

Sales and direction of projects in analysis, organization, operations and strategy:
* Insurance and Healthcare area ( back office, finance department)
* Change management programs ( Change Impact Analysis, Gap analysis, Appropriation analysis)
* Analysis and redesign of the operational systems
* Improvement of operational and commercial results
* Improvement of results and productivity
* Operational and financial business plan

Aon Consulting Personal&Health Insurance

Chief Operating Officer COO& Lead for Change and Transformation

Juil 2008 - Juil 2010

First International Insurance Broker; ADP Branch (250 people) management of offshored operational teams for Health Insurance in Sofia ( Bulgaria) and on-shored operational teams in Angouleme Headquarter (UK);Leader of Steering comittee
* In charge of change management, optimization of organization and operational excellence programs;
* Redesign and reorganization of commercial approach and sales
* Lead the Change, Communication and training for Change Program
* Operational and financial business plan
* Improvement of operational process including commercial and sales
* Improvement of results and productivity for sales, back office and support departments
* Implementation of operational projects and tools (GED, Call center, Web services)
* In charge of Quality policy and process (ISO )
* Communication and relationship with partners, suppliers and customers
* Management of operations of Headquarter and Management Center in Angoulême (130 people)

CNP INSURANCE; BOIRON PHARMACEUTICALS; SANFORD EUROPE

Director in Organization and Strategy

Mai 2003 - Mai 2008

CNP INSURANCE France (Top Insurance Company, Daughter Company of CAISSE DES DEPOTS group) communication) Back Office and Commercial department ( internal SI and SAP) BOIRON PHARMACEUTICALS Belgium POST INTEGRATION AND FUSION (Daughter Company of BOIRON GROUP) two companies, Dolisos and Unda.
* Analysis of Change Impacts, Gap analysis, Appropriation analysis, implementation of Change Program SANFORD EUROPE (European Daughter Company of the NEWELL RUBBERMAID group) point of view. Top Client: Vice president of Finance Program
* Implementation of SAP FICO and MOVEX for financial and commercial conditions

TECHSPACE AERO

TECHSPACE AERO (Daughter Company of the SNECMA group)
* Project to help operational performance of all departments in the company

EXPERTEL Consulting

Senior Manager

Jan 2002 - Déc 2002

(Management consulting company specialized in NTIC; Organization, Leading the change, Assistance in control of worK decision makers.
* Initiating partnerships (organization of calling centers), S.B.E. (setting up of decision assisting systems for this entity of Groupe des Banques Populaires), COFINOGA (analysis of benchmarks and marketing on new methods of payment relations management and commercial & sales system), Ministry OF HEALTH (help in implementing a new system for allocating deconcentred credits), FT (direction of home services : Benchmark of home services solutions in major European countries and commercial development )

E.A.R.T.H. Partnership

Sep 1995 - Déc 2001

(International consulting company in management and organization) of projects, projects and analyses in Europe and the USA reallocating commercial department and resources towards value added activities) new sectors), system in the company headquarters and its branches including sales and commercial efficiency);
* CARLSON WAGON LITS (devising and operational development of a "Large Accounts" commercial approach) and development of new markets) project).

PROUDFOOT-CROSBY ASSOCIATES

Fév 1992 - Sep 1995

(International consulting company in organization, quality management and training: 2500 employees) tunnellers customer services, reorganization of sales department and operational system
* EDITIONS ATLAS:
* Help in setting up a new computer management system ( internally developped)

GROUPE ALPHAMED

Management Attaché Clinique AMBROISE PARE then Clinique PIERRE CHEREST

Sep 1990 - Fév 1992

(Second largest European company in private clinic management: 25 establishments; 2000 employees) Management Attaché Clinique AMBROISE PARE then Clinique PIERRE CHEREST
* Management and general administration,
* Financial management, control management, personnel management,
* Participating in defining strategy policy

Certification

2020 : prosci adkar

Formation

1989 IEP PARIS - SECTION ECONOMIQUE ET FINANCIERE

Paris IX Dauphine University - Master Degree in Applied Economics

Langues

FRANCAIS : Bilingue ou langue maternelle

ANGLAIS : Bilingue ou langue maternelle

DIRECTEUR TRANSFORMATION ET CONDUITE DU CHANGEMENT

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