Directeur Ventes, Marketing & Clientèle Internationale | High Tech | Commerce Electronique

Digital River simplifies global e-commerce by providing a comprehensive SaaS solution that encompasses global payments (orchestration, billing optimization, recurring), fraud prevention, sales tax management, and compliance.

As Merchant of Record for leading brands, Digital River manages risk and complexity at a global level. Their SaaS solutions seamlessly integrate with platforms like Magento Commerce and Salesforce CommerceCloud. This unified approach streamlines operations, reduces costs, enhances conversion rates, and drives revenue growth, enabling brands to thrive in the cross-border commerce landscape.

DigRiv, a newly established subsidiary of Digital River, specializes in catering to subscription based clients, holding a prominent position with a 42% share of Digital River's global corporate revenue. With entities in the US, Brazil, and Europe, DigRiv's reach extends to clients worldwide. The General Manager of DigRiv reports to the DR CEO.

• Built up global team, with all client facing teams and resources
• Established Strategy, Marketing and Processes for GTM and Operations
• Reviewed and reset relations and support models with clients
• Exceeded forecast by 20% in year 1 against expectations
• Boosted existing client satisfaction, NPS lift of 20

• Regional VP owning Enterprise, Mid-Market & European SMB (over 3k clients)
• Consolidated European client business and teams Մ14 staff in 5 countries)
• Created new product features for increased sales performance
• Piloted technology migrations incl. single largest most complex client
• Regional GTM Strategy, Consulting and Solutions Leader
• Achieved 30% revenue growth across portfolio & region (existing and new)

• Leader of Continental European client business (DE & RU Offices)
• Consolidated and refocused enterprise and SMB teams/ practices
• Created new GTM strategy for global SMB business (MyCommerce)
• Signed multiple new logos and expanded existing accounts exponentially
• Over-achieved on revenue targets, President's Club Winner 2 years in a row

• Owner of all Enterprise business managed from Germany.
• Business development for client marketing, consulting and operations.
• Leadership of online marketing and ecommerce revenue optimisation

• Client Partner and Creator of Client Marketing, E՞Commerce Consultancy, Operations and Account Management for high-potential and enterprise clients in Germany (previously an SMB only office).

Cologne, Germany and London, UK

Nexum is a digital agency and consultancy with several offices in Germany, Austria and Switzerland and at the time in London. They provide 360° of services and support for digital business, from strategy to design, creation and execution.

• Led sales teams and projects with international prospects.
• Led and supervised consultants, tech & creative resources for major international clients.
• Drove creation and delivery of interactive content and marketing campaigns for wide variety of product categories Europe-wide for 45 countries, managing projects/contacts and motivating client-dedicated team and pooled resources.
• Accelerated business growth in Sony Europe account

The ESC is one of the largest European health care organizations. It has 100,000 members, publishes medical journals and organizes major conventions. ESC Congress is the largest medical conference and exhibition in Europe, and one of the largest world-wide, gathering 30,000 participants from around the world every year.

• Built up new consolidated marketing division
• Created and rolled out marketing and sales strategy
• Renewed brand & optimized PR and Media approach