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Bernard Interim Director
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Profil mis à jour le : 16/01/2023

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Bernard

Interim Director

Grenoble , Isère — 65ans
 
Expertises
Management du changement Leadership - Itil - PMP - Infrastructures - Langages - Ventes - Telecom - outsourcing management Data Center strategy Operations Management REMPLACEMENT TEMPORAIRE IOT
Outils
CRM - Nagios - Office - ....
Secteurs
Industrie Collectivités IT Infrastructures

Note Globale    

Telecom -
IOT
Operations Management
Data Center
management
outsourcing
Leadership - Itil - PMP - Infrastructures - Langages - Ventes -
Management du changement
strategy
REMPLACEMENT TEMPORAIRE
, ancien collab.

le 17/01/2023 par une personne étant Directeur Programme Operateur de Comptage

Très bon appui de Bernard pour l’organisation de nos activités Radio IOT

#DirectionServices /Delivery /Projets

Bernard

65 ans

Grenoble

 Bernard
Interim Director

Expériences professionnelles

 

GRDF

Interim Director (IoT, Software, Infrastructures, Network & Telecom, Support)

Jan 2021 - Nov 2021

* National IoT program review / audit (People, Process, Tools), providing recommendations / advices, preparation of RFPs for new tools selection
* Run governance proposition and new organization definition (both accepted), working relationship at Executive Committee Level

Groupe UP

Interim Manager / Director (Infrastructures / Network / Delivery / IoT/ Program WW)

Jan 2018 - Déc 2020

* Groupe UP: Responsible for global services & projects implementation, change management, restructuring, governance / strategy / budget definition, business interactions.
* Cloud migration, Security, Application and Infrastructure Support, Service Desk Outsourcing, DevOps strategy, Workplace reshaping, Accountable for CSAT/SLA

SIGFOX

Head of WW Global Services Delivery

Jan 2016 - Déc 2017

* Responsible for global program delivery with Sigfox Operators, WW
* Contracts and P&L Management (107M€ in 2016, +8%) - Accountable for CSAT/SLA

VERIZON - SEMEA e

Program Delivery Head / Portfolio Delivery Manager

Jan 2013 - Jan 2016

300 p, 2 Telco operator WW)
* Accountable for all program implementation in SEMEA, global P&L management, transformation / transition
* Governance setting and reporting, project/program scoping, nearshore team management.

T-SYSTEMS

Services Delivery Director

Jan 2011 - Jan 2013

p, 25e services company in France)
* SDM team management, P&L management (110M€, +10%), accountable for Quality/CSAT/NPS
* Transition/transformation management, escalation management - Nearshore team management.

FUJITSU

Global Account Delivery Manager

Jan 2010 - Jan 2011

computers manufacturer, WW)
* Service Desk program deployment, WW. In charge of change management program, WW.
* Nearshore team management, responsible for P&L, SLA and CSAT.

USHARESOFT

Business Development Director

Jan 2009 - Jan 2010

Startup).
* Evangelization / Sales of cloud software / platform to F500 companies
* Engagement and partners follow up, Marketing support (strategy / pricing), POC setup

AJILON IT; HEWLETT PACKARD

Jan 2004 - Jan 2009

in Bulgaria) Desk)
* Recruitment, training, coaching of new staff (800). # 1 WW for CSAT/Quality among all HP GDC

SUN MICROSYSTEMS

Consultant High End Servers and Clusters - Project Manager - Senior Pre-Sales

Jan 1995 - Jan 2004

EMEA, Telecom Software. (Harware & Software company, 35k p WW, leader in Unix server market)

Certification

 

2016 : ITIL INTERMEDIATE

2015 : MSP

2010 : Prince 2

2009 : PMP

Formation

 

     Arts et Métiers, France - Master's degree (Engineer) in computer sciences

Langues

 

Anglais : Niveau avancé

Francais : Langue maternelle

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